Privacy Policy for The Therapy Hour 

 

This Privacy Policy document contains types of information that is collected and recorded by The Therapy Hour and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies to both our online and offline and is valid for visitors to our website and those using our offline services with regards to the information that they shared and/or collect in The Therapy Hour.


Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register to use our services or purchase any of our services and products, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number. We may also ask you for other personal information which is integral to the accurate provision of those services.

How we use your information

We use the information we collect in various ways, including to:


• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyse how you use our website
• Develop new products, services, features, and functionality
• To assess therapeutic or educational need and to provide appropriate services on the basis of such information.
• Communicate with you including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

How We Store Your Data

All data stored by The Therapy Hour is done in compliance with existing law in relations to GDPR. We do not share personal data with any third party other than Erika Lawal’s therapeutic executor, who holds basic contact details for current clients in case of an emergency.

Your online personal data is stored securely within Kajabi, our web hosting platform, and Mailchimp, our online email platform, to allow us to manage our on-going business and provide an efficient service to you. When personal information (such as a credit card number) is processed, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Your personal offline data, such that shared when using our psychotherapy and training services is securely stored, using password protected systems to ensure that only Erika Lawal and her therapeutic executor have access to it.

 

Cookies 


This site uses cookies. A cookie is a small piece of text sent to your browser by any website that you visit. It helps the site remember information about your visit, which can make it easier to visit the site again and make the site more useful to you. You can choose to disable cookies through your individual browser options.

 

Log Files

The Therapy Hour follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

 


GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.